SER-Jobs for Progress—Improving Lives...One Job at a Time.

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Youth Services Career Coach (Austin, Waller, and Harris County)

POSITION TITLE: Career Coach – Youth Services
REPORTS TO: Youth Service Manager
SALARY: Competitive, DOE
POSITION STATUS: Full Time, Non Exempt
PROGRAM : Agency-Wide
POSITION OVERVIEW/GENERAL RESPONSIBILITIES:
SER-Jobs for Progress is seeking a dynamic individual to join its Youth Services Department as a Youth Services Career Coach for their Workforce Solutions Youth Program for the counties of Harris, Austin, and Waller. This position provides education, training, and employment opportunities to low income, out of school (not employed nor attending school) young adults who are between the ages of 16-24 years of age.
In addition, SER-Jobs for Progress is seeking to hire a strong advocate for young adults who respects their ideas and intelligence. We are looking for someone with the commitment to supporting young people succeed and to orient their lives, nurture their leadership skills, and enable them to make a difference in their community.
The responsibilities of the Career Coach will be to support participants in the fundamentals of career planning. Provide timely guidance and feedback to help participants evaluate their strengths and weaknesses in specific knowledge/skill areas so that they can choose a career direction and prepare an action plan for career success. We are currently looking for those experienced in working with youth, ex-offenders, and veterans. Additional consideration will be given to those with demonstrated experience in The Workforce Information System of Texas (TWIST), re-entry programs or veteran services.
WORK DUTIES MAY INCLUDE, BUT ARE NOT LIMITED TO :

  • Researches and gains full understanding of SER programs as well as its target outcomes.
  • Plans, organizes, and conducts individual coaching sessions.
  • Compiles and studies occupational, educational, and economic information to assist clients in making and carrying out vocational and educational goals and meet financial objectives.
  • Adjusts coaching technique, based on the strengths and weaknesses of individuals.
  • Assists client in understanding their abilities, talents, interests, and personality characteristics in order to develop realistic career options.
  • Maintains accurate and complete records as required; including detailed individual assessments, demographics, performance, behavior, social development, and physical health.
  • Provides insight of client current situation and opportunities for future action plan efforts.
  • Provides training and education direction, encouragement, and motivation in order to prepare individuals for assessments, exploration, and creating an individual action/development plan.
  • Provides job search assistance to graduates of the training programs, including referral to job readiness workshop that includes resumes, interview techniques, and mock interviews.
  • Follows up with graduates to offer continuing job search coaching and assist in obtaining regular, full-time employment.
  • Builds community partner network to ensure clients are properly served to address personal, social, behavioral concerns, and all needs are addressed through SER services and/or through partnering organizations.
  • Initiates and maintains ongoing contacts with a variety of business and industry representatives and job placement/training agencies to promote programs for participant placement.
  • Travels to and from designated county and office to meet the needs of the young adult.
  • Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Bilingual Preferred (English/Spanish)
  • Knowledge of career counseling techniques and general financial aid available in the community
  • Able to conduct labor market research on individual employers and industries, as well as specific occupations and their education, experience, and credential requirements
  • Interact and maintain good working relationships with individuals of varying social and cultural backgrounds
  • Communicate efficiently and effectively both verbally and in writing
  • Strong leadership skills, result drive, and detailed oriented
  • Proficient computer skills (Microsoft Office Suite 2007)
  • Ability to handle confidential information in accordance with the Federal Privacy Act
  • Willingness to engage in continuous learning and training
  • Carry out multiple tasks and meet deadlines
  • Follow instructions furnished in verbal or written format
  • Have a passion for helping others understand and communicate their true value.
  • Ability to pass a background check and drug test.
  • Must possess reliable transportation, a valid Texas Driver’s License and Automobile Liability Insurance.

REQUIRED EDUCATION and WORK EXPERIENCE :

  • Bachelor’s degree in Social Science, Social Work, or related field (preferred)
  • A minimum of two years of experience working with workforce development or social service programs

Demonstrated flexibility and experience working with sensitive and diverse populations
Job Type: Full-time
SER-Jobs for Progress values a diverse, respectful, and collaborative work environment. We establish and maintain trustful relationships with all staff, contractors, funders, partners, and communities. We believe that hard work, a focus on quality, and passion are required to improve the well-being of individuals, families, and communities. SER looks to all staff to contribute to the effective implementation of programmatic activities.
TO APPLY:
Please submit a resume and thoughtful cover letter outlining how your skills and experience meet the qualifications of the position and stating how you heard about the opportunity, to HR@SERhouston.org by Friday, October 20, 2017. 
POLICY STATEMENTS:
SER-Jobs for Progress is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, or other non-merit factor.
SER-Jobs for Progress provides reasonable accommodation to applicants with disabilities where appropriate.  Applicants requiring reasonable accommodation for any part of the application and hiring process should contact Human Resource directly. Determinations on requests for reasonable accommodations are made on a case-by-case basis.
SER-Jobs for Progress is a drug-free workplace and may require drug testing as a condition of employment
SER-Jobs for Progress practices a 90 day probation.