SER-Jobs for Progress—Improving Lives...One Job at a Time.

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Career Coach

POSITION TITLE:         Career Coach
REPORTS TO:              Program Coordinator
PROGRAM:                  THRIVE/ Agency Wide
United Way THRIVE helps families along the path of Financial Stability. This includes increasing job skills, securing consistent employment, reducing expenses, increasing income, reducing consumer debt, building savings for emergencies, saving for assets, and acquiring assets. SER’s THRIVE program provides career, job readiness, education, training and personal financial services to the community. At SER, clients receive one-on-one career coaching to help clients reach their long-term financial stability goals. You will also be asked to participate in agency wide programs.
SER-Jobs for Progress is seeking dynamic individuals to join its growing staff team. We are currently looking for those experienced in working with youth, ex-offenders, and veterans. Additional consideration will be given to those with demonstrated experience in The Workforce Information System of Texas (TWIST), re-entry programs or veteran services.
SER-Jobs for Progress (SER), established in 1965, enhances the quality of life in the Hispanic Community and other communities in need, by providing education, training, and employment services. SER's education and training programs are intensive with high enrollment and placement outcomes. The responsibilities of the Career Coach will be to coach participants in the fundamentals of career planning. Provide timely guidance and feedback to help participants evaluate their strengths and weaknesses in specific knowledge/skill areas so that they can choose a career direction and prepare an action plan for career success. Adhere to the mission of SER-Jobs for Progress.
Career Coaching - Direct Services
·         Plans, organizes, and conducts individual coaching sessions.
·         Adjusts coaching technique, based on the strengths and weaknesses of individuals.
·         Assists client in understanding their abilities, talents, interests, and personality characteristics in order to develop realistic career options.
·         Files reports that detail individual assessments, demographics, provide insight to current situation, and opportunities for future action plan efforts.
·         Provides training and education direction, encouragement, and motivation in order to prepare individuals for assessments, exploration, and creating an individual action/development plan.
·         Instructs individuals regarding course and program selection.
·         Builds community partner network to ensure clients are properly served to address personal, social, behavioral concerns, and all needs are addressed through SER services and/or through partnering organizations.
·         Provides job search assistance to graduates of the training programs, including referral to job readiness workshop that includes resumes, interview techniques, and mock interviews.
·         Follows up with graduates to offer continuing job search coaching and assist in obtaining regular, full-time employment.
·         Initiates and maintains ongoing contacts with a variety of business and industry representatives and job placement/training agencies to promote programs for participant placement;
·         Maintains accurate and complete records as required; including: detailed individual assessments, demographics, performance, behavior, social development, and physical health.
·         Have a passion for helping others understand and communicate their true value.
·         Adhere to SER's administrative and recordkeeping guidelines to support accurate bookkeeping and documentation of activities
·         Bilingual preferred (English/Spanish)
·         Strong leadership skills
·         Results driven
·         Detailed oriented
·         Excellent written and verbal communication skills
·         Proficient computer skills
·         Must be able to handle information in a confidential matter
·         Willingness to engage in continuous learning and training
·         Maintain confidentiality.
·         Interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
·         Communicate efficiently and effectively both verbally and in writing.
·         Carry out multiple tasks and meet deadlines.
·         A strong sense of and respect for confidentiality involving both clients and fellow employees.
·         Travel is required, therefore a valid driver's license and access to a reliable insured motor vehicle is also requirement.
·         Drug screening and background checks will be conducted upon offer of employment.
·         Bachelors degree in business, social work, or related field
·         Two years of experience working with workforce development or social service programs
·         One year of direct supervisory experience
·         Demonstrated flexibility and experience working with sensitive and diverse populations
Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position and stating how you heard about the opportunity, to [email protected] by October 20, 2017. Please enter "VACANCY – Adult Services Career Coach" in the subject line.  
SER-Jobs for Progress is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, or other non-merit factor.
SER-Jobs for Progress provides reasonable accommodation to applicants with disabilities where appropriate.  Applicants requiring reasonable accommodation for any part of the application and hiring process should contact Human Resource directly. Determinations on requests for reasonable accommodations are made on a case-by-case basis.
SER-Jobs for Progress is a drug-free workplace and may require drug testing as a condition of employment.
SER-Jobs for Progress practices a 90 day probation.
SER-Jobs for Progress is a Workforce Solutions contractor.  This position maybe funded by the Houston Galveston Area Council.